Have a question? We have the answers.

How Can I mount my Freakynuts?

We offer various sets for different forks, including the 15mm #Fox40 #Rux38 #Rockshox #Boxxer. The #Freakynuts set allows you to use a 15 x 110 mm axle and compatible hub with a Rockshox Boxxer fork. Want to see how easy it is? Click here and watch the video. Installing the 15mm Fox50 Rux38 Boxxer is straightforward with our instructions.

Which thru axle do I need for Freakynuts?

We use the internationally recognized 15×110 Maxle-style thru axle. It’s one of the most widely used axles in the MTB world, known for its quality and compatibility. Combined with our Freakynuts adapters, it fits Rockshox Boxxer, Fox40, and Rux38 forks without issue. We offer a no-brand version on our website, but branded versions are also widely available if you prefer one.

What payment methods do you accept?

We support all major international payment methods, including bank transfers, all major credit cards, and PayPal. For extra speed and convenience, we also offer Express Checkout through PayPal with all its features. This saves you time and hassle — and yes, we pay extra for it, Consider it our service to you, because we know how important speed is for you — online, but especially downhill.

How long does shipping take?

Shipping times may vary depending on the product and your location. Generally, our standard shipping takes 3 business days Within Germany and some more for Global International Shipments through #DHL. Since we know you like to ride NOW, we do our best to ship out all orders Sameday.

What is your return policy?

We do not have a return policy as each order is custom-made, such as those involving a 15mm Fox40 Rux38 Boxxer. Please double-check your fork and order details carefully. Unsure? Feel free to contact us directly!

Can I track my order?

Once your order is shipped with DHL you will receive a tracking number via email.
To keep the shipping Quality High, All Packages are shipped by DHL includin gTrack and Trace. International Shipments are shipped und DAP Conditions.

We are Prowd on DHL since they deliverd 100% of all shipments in time!