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Refund and Return Policy
Thank you for shopping with us! We take pride in creating handcrafted, personalized items tailored specifically for each customer. Due to the unique and customized nature of our products, we are unable to accept returns or offer refunds. Please read the following policy carefully:
- No Returns or Refunds
All sales are final. We do not accept returns or offer refunds for any orders placed on our website. Each item is handcrafted and made to order, ensuring that you receive a unique, personalized product. - Order Accuracy
We encourage customers to review their orders carefully, including product descriptions, sizes, colors, and personalized details, before completing their purchase. Once an order is placed, changes cannot be made, and the sale is considered final. - Damaged or Defective Items
If you receive a product that is damaged or defective, please contact us within 7 days of receiving your order. We require a photo of the damaged or defective item to process your claim. Upon verification, we will provide a replacement of the same item. - Lost or Undelivered Orders
We are not responsible for lost or undelivered orders due to incorrect shipping addresses provided by the customer. Please ensure that your shipping information is accurate before placing your order. If an order is returned to us due to an incorrect address, we can reship it at your expense. - Custom Orders
Since our products are handcrafted and often customized to your specifications, we are unable to offer returns or refunds. Custom orders are made with care and attention to detail to ensure the highest quality. - Customer Satisfaction
Your satisfaction is important to us. If you have any concerns about your order, please reach out to our customer service team. We are here to help and will do our best to address any issues that arise.
By placing an order on our website, you agree to our Refund and Return Policy. Thank you for your understanding and support of our handcrafted products!